Our Service

We focus on delivering the highest standard of customer service to your clients, whilst reducing your outgoings. We recognise the struggles independent agents can experience with cash flow, employee retention, finding and training the right people to meet the standard and level of customer service your clients expect.

We are able to offer your clients a dedicated case handler, who is always available, ensuring updates are consistent and rapport is built with Vendors and Purchasers, along with total transparency, leaving you time to focus on your pipeline and viewings, whilst we focus on taking care of your sales.

You will receive real-time updates, keeping you fully informed at every stage of the sale.

Primo Progression works hard to ensure that you have the time to do what you do best, whilst we do the same, reducing your work load by delivering the best post sales support.

We guide your Vendors and Purchasers through every step of their journey, offering a service that appears to be part of your company, representing your brand as an extension of your team.

We have a Service Agreement rather than tying you into a contract, so you are free to choose when you use our services. Let us handle all of your sales progression cases, or use us as an overflow to ease your work load as needed.

We believe that with the right support throughout the sales process, fall through rates, and timescales, can be dramatically reduced. However, if a sale does not complete due to a vendor or purchaser withdrawing from a sale, there will be no charge for our service.